Deposit/Withdrawal

1. Account Registration and Login: Firstly, you need to register and log into your account on the Eightcap platform.

2. Choosing Deposit and Withdrawal Methods: Eightcap offers various methods for depositing and withdrawing funds, including credit card, UnionPay, Skrill, wire transfer, Poli, and Bpay. Choose the method that suits your needs.

3. Withdrawal Process:

   • For the first withdrawal, you must provide the account holder's information and bank account details for security verification.
   • Withdrawal requests can only be returned to a bank account in the same name as the account holder.
   • Withdrawal requests submitted before 3:00 PM Beijing time from Monday to Friday are processed on the same day; requests submitted after 3:00 PM are processed on the next business day.
   • Withdrawals via UnionPay are received within 2 hours after processing, while international transfers usually take 2-5 business days.

4. Fees and Timing:

   • Eightcap does not charge any internal fees for withdrawals, but banks or financial institutions outside Australia may charge fees through intermediary banks.
   • Consider potential fees, especially for small withdrawal amounts.

5. Customer Support: If you encounter any issues with deposits or withdrawals, you can contact Eightcap's Online Support for assistance.